Shipping policy

Shipping Policy – Damniss

Last Updated: November 20, 2025

Thank you for shopping with Damniss. Please read our shipping policy carefully to understand how and when your orders will arrive.


1. Order Processing

  • Orders are typically processed within 1–3 business days after payment is confirmed.

  • Processing times may vary during holidays, promotions, or high-demand periods.

  • Customers will receive a confirmation email with tracking information once the order is shipped.


2. Shipping Methods and Delivery Times

We offer standard shipping through reliable carriers. Delivery times may vary based on location:

Shipping Method Estimated Delivery Time
Standard (USA) 3–7 business days
Expedited (USA) 1–3 business days
International 7–21 business days (varies by country)

Please note: Delivery times are estimates and are not guaranteed. External factors such as customs, carrier delays, or weather may affect arrival time.


3. Shipping Fees

  • Shipping fees are calculated at checkout based on weight, size, and destination.

  • Free shipping promotions may be offered from time to time.


4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • Use the provided tracking number to monitor your package status.


5. Shipping Restrictions

  • We currently ship to the United States and select international locations.

  • Some items may have shipping restrictions due to size, weight, or regulatory limitations.

  • P.O. boxes may not be eligible for delivery for large or pallet shipments.


6. Damaged or Lost Packages

  • If your package arrives damaged, please contact damnissservice@gmail.com within 7 days of receipt.

  • If your package is lost in transit, contact us promptly. We will work with the carrier to locate or replace your order.


7. Contact Information

For shipping inquiries or support:

Damniss Customer Support
Email: damnissservice@gmail.com


Thank you for choosing Damniss. We strive to get your BBQ essentials to you as quickly and safely as possible.