Shipping policy
Shipping Policy – Damniss
Last Updated: November 20, 2025
Thank you for shopping with Damniss. Please read our shipping policy carefully to understand how and when your orders will arrive.
1. Order Processing
-
Orders are typically processed within 1–3 business days after payment is confirmed.
-
Processing times may vary during holidays, promotions, or high-demand periods.
-
Customers will receive a confirmation email with tracking information once the order is shipped.
2. Shipping Methods and Delivery Times
We offer standard shipping through reliable carriers. Delivery times may vary based on location:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard (USA) | 3–7 business days |
| Expedited (USA) | 1–3 business days |
| International | 7–21 business days (varies by country) |
Please note: Delivery times are estimates and are not guaranteed. External factors such as customs, carrier delays, or weather may affect arrival time.
3. Shipping Fees
-
Shipping fees are calculated at checkout based on weight, size, and destination.
-
Free shipping promotions may be offered from time to time.
4. Order Tracking
-
Once your order is shipped, you will receive a tracking number via email.
-
Use the provided tracking number to monitor your package status.
5. Shipping Restrictions
-
We currently ship to the United States and select international locations.
-
Some items may have shipping restrictions due to size, weight, or regulatory limitations.
-
P.O. boxes may not be eligible for delivery for large or pallet shipments.
6. Damaged or Lost Packages
-
If your package arrives damaged, please contact damnissservice@gmail.com within 7 days of receipt.
-
If your package is lost in transit, contact us promptly. We will work with the carrier to locate or replace your order.
7. Contact Information
For shipping inquiries or support:
Damniss Customer Support
Email: damnissservice@gmail.com
Thank you for choosing Damniss. We strive to get your BBQ essentials to you as quickly and safely as possible.